Client Testimonials | Signature Touch Property Management

At Signature Touch Property Management, we let our work speak for itself. Many of our clients have been so thrilled with our services that they have been with us for 15 years or longer. Several of our long standing clients have shared direct feedback that highlight our high service levels, attention to detail and long partnerships.

Since living in the Outer Banks for a long time now, anyone who has work done to their property knows it is not easy in trying to find a reliable, reasonable, and responsible home contractor who shows up when they say they will show up! Well, we have found all of those things and more in Signature Touch Property Management which here in the Outer Banks is very unique! Their initial consultation visit was thorough, so you knew what to expect, the installation personnel are first class and dependable, besides doing a great job. They install quality products and do not pressure you in buying something you do not need, and they treat you well. They are professional, polite and very competitive on price. I would highly recommend Signature Touch Property Management to anyone who is looking for an excellent contractor and needs in house Maintenance Services, Pool and Landscaping Services.

Signature Touch Property Management (formerly ADLAM) has been a very good partner for our association over the years. Their owners/ managers are easily accessible and very responsive. They anticipate issues and suggest solutions before we are faced with being reactive. Signature Touch Property Management brings their knowledge of the local market to recommend contractors and vendors who are experienced in their fields. We also like their focus on customer satisfaction.

In selecting a management company, there are three criteria – accessibility, competency and integrity – which I deem to be important and what I look for as president of the Sands Condominiums Association. Signature Touch Property Management has demonstrated all of them, and it sure makes my job easier. More importantly, each of our condo owners has a substantial investment in the appearance and marketability of the building, one that we want to protect and enhance. This can only happen with a responsible management company. Service is the key to success for any company, organization, vocation or profession. Signature Touch Property Management recognizes how important this is, and I would recommend them to anyone.

There are so many regulations that govern associations today that it would be difficult for us as residents to be sure that we are in compliance. Having a professional management company to oversee our compliance to state regulations in addition to our community covenants is a necessity not a convenience. Your company has provided gentle and objective guidance on handling neighbor relationships during complaints. This has helped to preserve a positive community atmosphere when it would have been very easy for emotions to flare up. This type of guidance has been valuable to us. You have helped us to navigate legal issues with the developer keeping legal expenses to a minimum. In addition to unusual problems that arise from time to time, you take care of the obvious community needs. You keep our financials squared away for all of our accounting needs to include tax reporting. You keep our community looking good, our pool maintained beautifully, repairs to our common area squared away every day. All of these benefits allow us to focus on enjoying our community not focus on the business of running our community. You do all these things with a friendly attitude that lets us know you have our interests at heart. You are great business partners. Thank you for all you do and how you get it done.

Watched the fencing blow down, especially the large section on the north side of our property, and the new build was done well. Plus they cleaned up their sites which is often a problem.